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Speed Tuned Wheels

Speed Tuned Wheels

We build wheels.
Really great wheels.

Sta-Tru Wheels
20​1 We​st Dyer R​oad, Suite B, Santa Ana, CA 92707

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NEWWHEELS

Crash Replacement

Crash Replacement

Speed Tuned Carbon Wheel Crash Replacement Policy

Over and above our normal warranty against failure due to defect in material or workmanship, Sta-Tru Wheels offers original owners/riders a “crash replacement policy” covering its Speed Tuned carbon rim wheelsets.

As follows:

  • In the event of damage to a Speed Tuned carbon rim caused by a crash or accident, STW will replace the carbon rim and rebuild the wheel—including new spokes, nipples and labor—for a charge of $299.00 per occurance. Owners must have an on-line product registration or provide a proof of purchase receipt and ship the damaged wheel prepaid to STW. However, STW will cover the cost of the return shipment inside the US*. Important: this replacement policy does not cover theft, abuse or neglect, as determined by Sta-Tru.

  • For replacement of a Speed Tuned carbon rim only, the charge is $250.00 per occurance. Customer must ship the damaged carbon rim prepaid to STW first. STW will cover the return shipping costs for the replacement rim inside the US*. Again, this replacement policy does not cover theft, abuse or neglect, as determined by Sta-Tru. If the rim is reassembled by someone other than Sta-Tru, then STW cannot warranty that rebuilt wheel against defect in workmanship.

  • Payment for crash replacements can be made via personal check, paypal or credit card. Please select a payment method when filling out the Speed Tuned Carbon Wheel Replacement Request Form…which can be downloaded from the STW website at: speedtunedwheels.com.


(*) Note: return freight charges to Alaska and Hawaii are not covered under this replacement policy/are 50% covered under this replacement policy.

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